Contact & Support

We're here to help. Whether you have a question about an order, our products, or need assistance with a return, our support team is ready.

Email Us

obsidrixshop@gmail.com

Expect a response within 24-48 hours.

Working Hours

Monday - Friday

10:00 AM - 6:00 PM (IST)

How to Create a Support Ticket

For order issues, returns, or refunds, the fastest way to get help is to create a support ticket directly on our portal. Follow these simple steps:

1

Log into your account

Visit obsidrix.online and log in using your registered email address.

Login Screen
Click LOGIN here
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2

Go to the Support Section

Once logged in, click on the "SUPPORT" option in the top navigation menu.

Navigation Bar Support Link
Click SUPPORT
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3

Create a Support Ticket

On the support page, click the blue "CREATE SUPPORT TICKET" button.

Create Support Ticket Button
Click CREATE SUPPORT TICKET
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